Stories of Access & Inclusion

What AI Gets Wrong About Accessibility

Written by Meet Aandi | Jul 16, 2025 2:43:32 AM

What AI Gets Wrong About Accessibility

...And Why It Could Cost You More Than You Think
AI is having a moment. It’s writing content, creating videos, generating code, and even building whole eLearning modules — often in the time it takes you to make a coffee. But here’s the uncomfortable truth:

Most AI tools are clueless about accessibility.
And in the rush to automate everything, we’re building a shiny new future that leaves millions behind.

The Problem: Speed Over Inclusion

AI-powered video generators can create training modules, onboarding explainers, social snippets, and more — all in seconds. But they almost never include:

  • Closed caption
  • Audio descriptions
  • Accessible visual design
  • Transcripts
  • Neuro diverse-friendly pacing or formatting

They prioritise speed and style over clarity and inclusion. The result?

Content that looks good on the surface, but fails to reach the people who need it most — especially those with disabilities, neurodivergence, or different learning needs.

What AI Tools Assume

(and Why That’s a Problem)

Most AI-generated content is designed for an “average” user. But here’s
what that really means:

AI Assumes

  • Everyone hears perfectly
  • Everyone sees clearly
  • Everyone processes language the same
  • Everyone speaks English fluently

Reality Check

  • 1 in 6 Australians have some form of hearing loss
  • Over 575,000 Australians live with blindness or low vision
  • Up to 30% of students are neuro diverse (ADHD, autism, dyslexia)
  • A quarter of Australians speak a language other than English at home

What happens when you ignore these audiences?
Your content becomes invisible, inaccessible — and legally risky.

The Compliance Time Bomb

As AI tools flood the market, many orgs are publishing content at scale without understanding that accessibility standards still apply.

Governments, educational institutions, and corporates are still legally responsible for the accessibility of their content — even if it was generated by AI. That means:

  • Closed captions must describe spoken words and relevant sounds
  • Audio descriptions are required for critical on-screen visuals
  • Transcripts must be accurate and complete
  • Platforms must accommodate assistive technologies

Relying on AI without accessibility checks is like printing 10,000 brochures and forgetting to proofread. Except instead of typos, you’re excluding entire communities.

What AI Can’t (Yet) Do — But You Can

AI isn’t inherently bad for accessibility — it just needs a better co-pilot.

That’s where Meet Aandi comes in.

We bridge the gap between automation and inclusion with:

  • Trainable closed captions — we auto-generate them, you finesse them
  • Smart audio description tools — insert narration in-browser, preview instantly
  • Transcript generation that includes both speech and visuals
  • Pricing that scales — $1/minute for DIY or $15/min for full-service

And yes, we even work with your AI-created videos.

You Can’t Automate Empathy — But You Can Design for It

Accessibility isn’t just about compliance.
It’s about integrity. Equity. And connection.

If you’re using AI to scale content — amazing. Just don’t let speed sacrifice inclusion. Because in a world where everyone is automating, the brands and educators who stop to make their content accessible will be the ones who actually connect.

Contact Us to Remediate AI-Generated Videos or Book a Free Audit

Or just get started – remediate your own videos starts here: [link to sign up page].